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Get a free revenue audit

Talk to Airyield

Whether you want to talk about your portfolio, ask a quick question, or explore a partnership, here's how to reach us. We reply within one business day.

Book a call with a revenue manager

A 30-minute call to talk through your portfolio, how we work, and whether we'd be a good fit. No preparation needed. If you have a few listing links handy, we can look at them together.

Email hello@airyield.co with two or three times that suit you and we'll send an invite.

Calls are best suited to portfolios of 15 or more listings, and to hotels and motels. If you'd prefer something in writing first, request a free revenue audit instead. You'll get results within 48 business hours, no call needed.

Send us a message

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Email

When we're available

Our team works Monday to Friday, 8am to 6pm Australian Eastern time. You can email any time; messages that arrive outside these hours are answered the next business day. When you suggest times for a call, tell us your time zone and we'll send the invite in it.

What to include

If you're writing about your portfolio, these details help us give you a useful answer the first time:

  • How many listings or rooms you manage, and in which markets
  • Your PMS and pricing tool
  • What prompted you to get in touch: a soft season, a new market, a revenue manager leaving, or simply wanting a second opinion

What a first call covers

A first call is a working session, not a pitch. In 30 minutes we cover:

  1. Your portfolio, markets and current pricing setup. How many listings, where they are, which PMS and pricing tool you use, and who sets prices today.
  2. What's working and what isn't. Soft seasons, listings that lag, owner questions you find hard to answer.
  3. Two or three listings against their market, live. We look at RevPAR index, occupancy against market and booking pace together.
  4. How we'd approach your portfolio. What the first 30 days would look like, and which changes usually come first.
  5. Pricing for your portfolio size, using our published rate of 1.5% of accommodation revenue, so there are no surprises.
  6. Next steps, which may be "not yet". If the numbers say your pricing is already sound, we'll tell you.

You'll get a short written summary after the call.

Who you'll speak to

Calls are taken by a revenue manager, the same kind of person who would look after your portfolio day to day. They'll have looked at any listing links you send beforehand. If your question is about partnerships or media, it goes to the person who handles those, so you don't have to explain twice.

What happens after you get in touch

  1. Within one business day: a reply from a person, not an autoresponder, confirming we have what we need.
  2. If you asked for a call: a calendar invite with a video link, for one of the times you suggested.
  3. After the call: a short written summary, including our honest view of whether managed revenue management makes sense for your portfolio now.
  4. If it does: a free revenue audit, so you can see the numbers before deciding anything.

If we're not the right fit, for example because your portfolio is under 15 listings or already priced well, we'll say so on the call and point you to something more useful, such as our free calculator or monthly benchmark.

For property managers and consultants

If you advise operators, such as a PMS consultant, accountant, STR coach or software vendor, and want to refer clients, see our partner program. There's a simple referral fee and we keep you updated on every introduction.

For media

We publish a monthly revenue benchmark, and quarterly market reports are on the way. If you're writing about short-term rental pricing, occupancy or revenue trends, we're happy to provide commentary or data, with sources stated. Email media@airyield.co.

Before you get in touch

Many common questions are answered on these pages:

A note on how we work

We're a revenue management service, not a sales team. The person you speak to on a call understands pricing and will give you a straight answer, including telling you if we're not the right fit. If your portfolio is already priced well, we'll say so.

Company details

Airyield. For legal matters, email legal@airyield.co. For privacy questions, email privacy@airyield.co.

PriceLabs and the PMS names on this site are trademarks of their respective owners. Airyield is an independent company and is not affiliated with, endorsed by or sponsored by any of them.